EDITORIAL / INFORMATION
How We Rate Casinos
A transparent scorecard is useful only if the evidence behind it can be inspected.
Five categories in our scoring framework
| Criterion | Weight | Examples of evidence |
|---|---|---|
| Terms and transparency | 25% | Legal operator identity, bonus caps and restrictions |
| Payments and withdrawals | 25% | Minimums, KYC, fees, processing and limits |
| Games and platform | 20% | Game rules, performance, accessibility |
| Customer support and complaints | 15% | Contact routes, complaint tracking, ADR |
| Player safeguards | 15% | Limits, self-exclusion, safer-gambling links |
Scores are editorial assessments, not a guarantee of licensing, operational performance or outcomes. No claim of a completed transaction test is made without supporting records.